Privacy Policy

CTI knows that you may have concerns about privacy while shopping or surfing on the Internet. This Privacy Policy describes how we use and do not use information provided to us at ctistore.com, and the steps we take to protect it. This Privacy Policy only applies to information collected online.

Personal information we collect online

When you make a purchase on ctistore.com, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card type, number, expiration date and billing address for the card. If your order is to be shipped, we also need the name, address and phone number of the intended recipient(s).

You also may create an account through ctistore.com at any time by providing your email address and designating a unique access password. Creating an account allows you to save certain billing information so that you can track the status of your orders and set your ordering preferences. For your privacy and security, we do not store credit card numbers in your account. You may change saved account information at anytime. Simply go to the "My Account” page, log in with your email address and password, then click "My profile or Change password."

Occasionally we conduct surveys and contests on ctistore.com. If you choose to participate in an online contest, we may request information from you that will permit us to administer the contest and notify the winner(s). In addition, we may ask for other optional survey information, such as gender, age and previous shopping experience.

Is information shared with third parties?

We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for their marketing purposes. We do provide your personal information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions, to deliver packages, to schedule and perform product installations and to administer service programs. We may share your information with others who help us analyze sales data, maintain our records, and provide other services for CTI such as collect site navigation information.

We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.

How will my information be used?

Information collected on ctistore.com may be used in the following ways:

  • Schedule deliveries of merchandise that you purchase online
  • Create an online account for you at ctistore.com
  • Bill your credit card for your purchases
  • Confirm and track your orders
  • Respond to your customer service inquiries
  • Provide promotional communication and other information to you, if you choose to receive them
  • Offer the products you want
  • Customize your shopping experience
  • Improve our website design
  • Accessing and updating my information

You can access and correct information you have shared with us online if you have established an account with ctistore.com. Simply go to the My Account page, log in with your email address and password, then click "My profile or Change password" and edit or delete whatever information you wish. Do not share your ctistore.com password with anyone. If you have not established an account with ctistore.com, click here and then click the "Create account" button.

 Linking to and from outside websites

Ctistore.com sometimes provides links to other companies' websites. Unless we expressly say otherwise, a link to another website does not mean that we are responsible for, or that we endorse the content or policy of that website. When you provide information at one of those sites, you are subject to that site's privacy policy. We encourage you to read that website's policy before submitting any information if you have concerns about how information may be collected or used.

 You may make a purchase from ctistore.com through a link from another website or search engine. You may also use an express checkout tool from another website to make a purchase at ctistore.com. In such event, please be aware that both ctistore.com and that website or search engine may have access to certain portions of your information. Our Privacy Policy does not apply to those other websites or search engines.

How can I decide what promotional communications I will receive?

The personal information you supply us will be added to our customer database. We may send you promotional emails about CTI products, services or contests that we hope will be of interest. At any time, you can choose to discontinue receiving such promotional email by sending email to web@cti-intl.com from the email you wish to unsubscribe and put "Unsubscribe" on Subject. We will remove your email address from our email list manually. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.

 

Children's online policy

CTI is committed to preserving online privacy for all of its website visitors, including children. Ctistore.com is a general audience site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from or sell products to children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using ctistore.com.

Security

We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. We also advise all CTI employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company's business ethics standards and confidentiality policies. 

All information transmitted through ctistore.com is stored on a secure server. We use Secure Sockets Layer (SSL) technology, which is the electronic commerce standard for securing information as it travels over the Internet. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. Your web browser should display a web address with an "https" prefix, indicating that the SSL technology is operating when using certain portions of our website, such as the Checkout and My Account features.

 Privacy Policy changes

This Privacy Policy was posted on ctistore.com on Sept 02, 2008. We reserve the right to change, modify or amend this policy at any time. If we make any significant change to this policy, we will provide notice of the change on ctistore.com.

 

 Who do I contact with questions?

If you have any questions or comments about this Privacy Policy, call us at 1-888-284-4685 or write us at:

Computech International, Inc.
Attention: Customer Service
525 Northern Blvd, 1st Floor
Great Neck, NY 11021

Please remember to include your postal address, e-mail address and phone number with your correspondence.

Additionally, if you want to opt-out of promotional e-mail communications from us, you may email to web@cti-intl.com from the email you wish to unsubscribe and put "Unsubscribe" on Subject. We will remove your email address from our email list. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.